MA36: Missing/incomplete/invalid patient name
The patient name field on the claim is blank, garbled, or does not match the payer's enrollment records closely enough to process.
Corrective actions
- 1
Confirm the patient's legal name
Match the name exactly as it appears on the insurance card or eligibility response, including suffixes and correct spelling.
- 2
Resubmit as a corrected claim
Correct the patient name field and resubmit; verify the fix by rechecking eligibility before sending.
Denial codes it is usually paired with
MA36 is the detail behind a CARC rather than an adjustment in its own right. These are the denial codes our dataset records it alongside.
Frequently asked questions
What does remark code MA36 mean?
The patient name field on the claim is blank, garbled, or does not match the payer's enrollment records closely enough to process.
Retrieved 2026-07-18.
Scrub the next claim before it denies
Free, one claim at a time, entirely in your browser.
Denial7 provides billing and administrative guidance based on published CMS and X12 sources. It is not medical advice, not a coverage determination, and not a guarantee of payment. NCCI and MUE edits are republished quarterly and payer policies vary by contract. Always confirm against the payer's own current policy before submitting or appealing.